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SG Enable

SG Enable Sheltered Workshops

Creating a Shared Vision for the Future of Sheltered Workshop Employment Programmes for Persons with Disabilities (PWDs)

Posted on 1st February 2022

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Posted on 1st February 2022


In March 2021 School of X brought together a group of Social Service Agencies (SSAs) who are responsible for providing Sheltered Workshop Employment Programmes for Persons with Disabilities (PWDs) across Singapore, to jointly explore shared challenges and possibilities, with a view towards creating greater impact for their beneficiaries.


Through six half-day workshop sessions, held online and in face-to-face settings, participants tackled the challenge of defining a shared vision for the future of PWD employment and training opportunities in Singapore.


19 participants, from six different SSAs, shared their experiences and perspectives on the difficulties presented by the current model of training and employment services for PWDs. Through additional user research and synthesis of findings, participants were able to align around key, shared issues to address.



In order to reimagine more impactful and effective possibilities, participants used idea generation techniques that allowed them to build inspiring alternative future-based visions for the sheltered workshops. During this divergent ideation phase, participants were pushed to think beyond their comfort zones, and usual patterns of problem solving, in order to unlock greater depths of creativity, before narrowing in on areas of priority and greatest relevance.


The deliverables for this series of workshops were the co-creation of a set of Challenge Statements that would allow future problems solving and strategizing across the sector, and within the SSAs, to be framed within these focus areas. “Prototype” statements were mocked up and tested with relevant stakeholders to find out if they struck a chord of resonance, and how better to frame the issues.

By the end of the workshop programme the SSAs had aligned around a shared set of challenge statements to inform subsequent strategic planning, as well as creating a shared sense of optimism for the future of training and employment opportunities for PWDs.

Quote Mark

“I liked interacting and hearing other organization colleagues' point of view, and discussing and understanding challenges and solutions presented by the different teams.”